Terms of Use

These Terms of Use (“Terms”) govern access to and use of the website operated by Rezolv Hospitality LLP (“Rezolv”, “we”, “us” or “our”) at https://rezolv.app (the “Website”).

These Terms apply to all visitors, users, and others who access or use the Website, whether or not they submit any information or inquiry through the Website.

By accessing, browsing, or otherwise using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as Rezolv's Privacy Policy and Cookie Policy, which are incorporated into these Terms by reference. If you do not agree with these Terms or the referenced policies, you must refrain from accessing or using the Website.

Your acceptance of these Terms is deemed through your use of the Website. No registration, account creation, or separate confirmation is required for these Terms to become binding.

Rezolv reserves the right to modify or update these Terms at any time in accordance with Clause 15 below. Continued use of the Website following any such changes constitutes acceptance of the revised Terms.

The Website is made available solely for the purpose of providing general, high-level information about Rezolv, its business, and its products and services. The content on the Website is intended for informational and business awareness purposes only and does not constitute legal, commercial, technical, or professional advice of any kind.

Nothing on the Website shall be construed as:

• an offer, solicitation, or invitation to contract;
• a representation or warranty regarding the availability, pricing, or suitability of any product or service; or
• a commitment by Rezolv to enter into any transaction or business relationship.

Any engagement with Rezolv for the provision of products or services is subject to separate discussions and the execution of definitive written agreements.

While Rezolv endeavours to ensure that the information made available on the Website is accurate and up to date, the Website and its content are provided on an “as is” and “as available” basis.

Rezolv makes no representations or warranties, express or implied, regarding:

• the accuracy, completeness, or reliability of the Website content;
• the availability or uninterrupted operation of the Website; or
• the suitability of the Website or its content for any particular purpose.

To the fullest extent permitted by applicable law, Rezolv disclaims all liability arising from any reliance placed on the Website or its content.

You may access and use the Website only:

• for lawful purposes;
• for your own internal, non-commercial, and informational use; and
• in a manner that does not infringe the rights of Rezolv or any third party.

Use of the Website for the purpose of evaluating Rezolv as a potential business partner or service provider is permitted, subject to these Terms.

Without limitation, you must not use the Website:

• for any unlawful, misleading, or fraudulent purpose;
• for commercial exploitation, resale, or redistribution of Website content;
• for competitive analysis, benchmarking, or development of competing products or services;
• to scrape, copy, harvest, or extract data, content, or materials, whether manually or through automated means;
• in any manner that interferes with, disrupts, or compromises the security or functioning of the Website.

Rezolv reserves the right to restrict or terminate access to the Website where it reasonably believes that the Website is being used in violation of these Terms.

All intellectual property rights in and to the Website and all content, materials, and elements made available on or through the Website are owned by or licensed to Rezolv, unless expressly stated otherwise.

This includes, without limitation:

• the Rezolv name, logo, and brand identifiers;
• product names, platform names, and solution names (including, without limitation, RISMA, ROMA, CLASS, ChoksOn and any other proprietary offerings);
• website design, layout, colour schemes, visual interfaces, graphics, icons, illustrations, photographs, videos, and audio content;
• text, descriptions, presentations, and marketing materials;
• software elements, source code, object code, and underlying architecture to the extent accessible through the Website; and
• any compilations, selections, or arrangements of the foregoing.

All such content is protected by applicable intellectual property laws, including copyright, trademark, and other proprietary rights, under Indian law and applicable international conventions.

Except as expressly permitted under these Terms, nothing on the Website shall be construed as granting, by implication, estoppel, or otherwise, any licence, right, title, or interest in or to any intellectual property of Rezolv.

You are granted a limited, revocable, non-exclusive, non-transferable right to access and view the Website solely for the permitted purposes described in these Terms. This limited right does not include the right to:

• reproduce, copy, distribute, publish, display, perform, or create derivative works from the Website or its content;
• use any content for commercial or promotional purposes;
• incorporate any content into any other website, platform, or publication; or
• use any content in connection with the development, marketing, or operation of competing products or services.

All rights not expressly granted are reserved by Rezolv.

The trademarks, service marks, trade names, logos, product names, and proprietary identifiers displayed on the Website are trademarks or proprietary marks of Rezolv or its licensors.

Nothing on the Website authorises the use of any Rezolv trademark or proprietary mark without Rezolv's prior written consent. In particular, you must not:

• use Rezolv's trademarks or product names in any domain name, social media handle, keyword advertising, or metadata;
• represent or imply any association, endorsement, or partnership with Rezolv; or
• use any Rezolv branding in a manner that is misleading, confusing, or detrimental to Rezolv's reputation or goodwill.

Unauthorised use of Rezolv's trademarks or proprietary marks may constitute infringement and may result in legal action.

You must not, directly or indirectly:

• scrape, crawl, index, or harvest any content or data from the Website;
• use bots, spiders, scripts, or automated tools to access or extract Website content;
• reproduce or store Website content in databases or datasets; or
• use any content from the Website for the purpose of training, fine-tuning, or developing artificial intelligence or machine learning models.

Any unauthorised automated access or use of Website content is strictly prohibited and may result in suspension of access and legal remedies.

Rezolv reserves the right to take appropriate legal action against any unauthorised use, infringement, or misappropriation of its intellectual property rights, including seeking injunctive relief, damages, and other remedies available under applicable law.

Nothing in these Terms limits Rezolv's rights to enforce its intellectual property rights to the fullest extent permitted by law.

All trademarks, service marks, trade names, logos, brand identifiers, trade dress, and proprietary design elements displayed on or used in connection with the Website (collectively, “Rezolv Marks”) are owned by Rezolv or used by Rezolv under valid licence.

Rezolv Marks include, without limitation:

• the name “Rezolv” and any stylised versions thereof;
• Rezolv's logo, colour schemes, visual identity, and brand elements;
• the names of Rezolv's products, platforms, solutions, and services (whether registered as trademarks or not); and
• any slogans, taglines, or branding expressions used by Rezolv.

Rezolv Marks are protected under applicable trademark, passing off, and unfair competition laws in India and other jurisdictions.

Nothing on the Website shall be construed as granting, by implication, estoppel, or otherwise, any licence or right to use any Rezolv Mark without Rezolv's prior written consent.

Except where expressly authorised in writing by Rezolv, you must not use, reproduce, display, distribute, or otherwise exploit any Rezolv Mark for any purpose whatsoever.

Without limitation, you must not:

• use any Rezolv Mark in any domain name, subdomain, URL, social media handle, account name, or online identifier;
• use any Rezolv Mark in advertising, promotional materials, press releases, presentations, or marketing collateral;
• bid on, purchase, or use Rezolv Marks (or confusingly similar variations) as keywords in search engine marketing or online advertising;
• use Rezolv Marks in connection with any product, service, or offering that competes with or is similar to Rezolv's products or services; or
• modify, adapt, translate, or create derivative versions of any Rezolv Mark.

Any unauthorised or improper use of Rezolv Marks is strictly prohibited and may result in legal action.

Use of the Website does not grant, and shall not be construed as granting, any right to represent or imply:

• an endorsement, sponsorship, partnership, or affiliation with Rezolv; or
• any commercial or contractual relationship with Rezolv.

You must not make any statement, representation, or implication that could reasonably cause confusion regarding your relationship with Rezolv.

You agree not to engage in any act or omission that may:

• dilute, tarnish, or otherwise harm the reputation or goodwill associated with Rezolv Marks; or
• mislead third parties as to the origin, sponsorship, or approval of any products or services.

Rezolv reserves all rights to protect and enforce its trademarks, proprietary marks, and associated goodwill to the fullest extent permitted under applicable law.

You may access and use the Website only in accordance with these Terms and applicable law. You agree not to use the Website in any manner that is unlawful, abusive, deceptive, or inconsistent with the permitted purposes set out in Clause 2.

Without limitation, you must not engage in any activity that interferes with the normal operation, integrity, or security of the Website.

You must not, directly or indirectly:

• access, monitor, or copy any part of the Website using automated means, including bots, spiders, crawlers, scripts, or scraping tools;
• extract, harvest, or collect content, data, or metadata from the Website for any purpose;
• compile, store, or republish Website content or data in databases, datasets, or repositories; or
• attempt to bypass any technical measures implemented to prevent or limit such automated access.

This restriction applies regardless of whether the extracted information is publicly accessible on the Website.

You must not:

• frame, mirror, embed, or reproduce any part of the Website within another website, application, or platform;
• create links in a manner that suggests any association, approval, or endorsement by Rezolv; or
• use deep-linking, in-line linking, or similar techniques without Rezolv's prior written consent.

You must not use the Website or any content or information obtained from it:

• for the purpose of competitive analysis, benchmarking, market mapping, or monitoring Rezolv's products or business;
• to develop, train, fine-tune, or validate artificial intelligence, machine learning, or similar automated systems; or
• in connection with the design, development, marketing, or operation of products or services that compete with Rezolv.

You must not use any inquiry, contact, or communication feature on the Website:

• to submit false, misleading, or incomplete information;
• for spam, solicitation, advertising, or promotional purposes;
• to impersonate any person or entity; or
• to attempt to obtain confidential, proprietary, or non-public information about Rezolv.

Rezolv reserves the right to disregard, block, or take action in respect of any communications that it reasonably believes to be abusive, illegitimate, or in violation of these Terms.

You must not:

• attempt to probe, scan, or test the vulnerability of the Website or any associated systems;
• introduce malware, viruses, or any other harmful code;
• interfere with or disrupt the operation, performance, or security of the Website; or
• attempt to gain unauthorised access to any portion of the Website, servers, or systems.

Rezolv reserves the right, without notice, to suspend or restrict access to the Website where it reasonably believes that these Terms have been violated, and to pursue any remedies available under applicable law.

Any inquiry, contact, or information request forms made available on the Website are provided solely to enable individuals and organisations to submit legitimate business-related inquiries to Rezolv.

Use of such forms is limited to good-faith communications relating to Rezolv's products, services, or potential business engagements.

You must not use any inquiry or communication feature on the Website:

• to submit spam, advertisements, promotions, or unsolicited marketing communications;
• to misrepresent your identity, affiliation, authority, or intent;
• to submit false, misleading, or incomplete information; or
• to attempt to solicit confidential, proprietary, or non-public information from Rezolv.

Rezolv reserves the right to disregard, block, or take action in respect of any communications that it reasonably believes to be abusive, misleading, or in violation of these Terms.

Submission of an inquiry or communication through the Website does not obligate Rezolv to:

• respond to the inquiry;
• provide any information or services; or
• engage in discussions, negotiations, or follow-up communications.

Any response provided by Rezolv is at its sole discretion.

Submission of an inquiry, receipt of a response, or any communication exchanged through the Website does not create:

• any contractual, agency, partnership, joint venture, or employment relationship; or
• any obligation on Rezolv to enter into a transaction or agreement.

Any business relationship with Rezolv shall arise only upon the execution of a separate, definitive written agreement signed by authorised representatives of the relevant parties.

The information, descriptions, and materials made available on the Website are provided for general informational purposes only.

Nothing on the Website shall be construed as:

• an offer, proposal, quotation, or solicitation capable of acceptance;
• a representation or warranty regarding pricing, availability, performance, or suitability of any product or service; or
• a commitment by Rezolv to provide any product, service, or solution.

Any discussions, communications, or exchanges arising from use of the Website are preliminary in nature and are not intended to create, and shall not create, any legally binding obligations.

Any binding contractual relationship with Rezolv shall arise only upon the execution of a separate written agreement, duly negotiated and signed by authorised representatives of Rezolv and the relevant counterparty.

You agree that you shall not rely on the Website or its content as the basis for any commercial, technical, operational, or investment decision, and Rezolv disclaims all liability arising from any such reliance, to the fullest extent permitted under applicable law.

Rezolv endeavours to ensure that the information made available on the Website is accurate and current at the time it is published. However, the Website may contain descriptions, statements, or materials that are general in nature or subject to change.

Rezolv does not warrant or represent that:

• the information on the Website is complete, accurate, or error-free at all times; or
• the Website reflects the most current developments in Rezolv's business, products, or services.

The Website is provided on an “as is” and “as available” basis. Rezolv does not guarantee that the Website will be available, uninterrupted, timely, secure, or free from errors or technical issues.

Access to the Website may be suspended, restricted, or terminated temporarily or permanently for operational, maintenance, security, or other legitimate reasons, without prior notice.

Rezolv reserves the right, at its sole discretion, to:

• modify, update, remove, or replace any content on the Website;
• change the structure, layout, features, or functionality of the Website; or
• discontinue the Website, in whole or in part,

at any time and without notice.

Rezolv shall not be liable for any consequences arising from changes to, or unavailability of, the Website or its content.

The Website may contain links to websites, platforms, or services operated by third parties that are not owned or controlled by Rezolv.

Such links are provided solely for convenience and informational purposes. Rezolv does not control, endorse, or assume any responsibility for:

• the content, accuracy, or availability of any third-party websites;
• the privacy practices, security measures, or terms of use of such third parties; or
• any products, services, or materials offered by third parties.

Access to and use of any third-party website is at your own risk and is subject to the terms and policies of the relevant third party. Rezolv encourages users to review the applicable terms and privacy policies of any third-party websites they choose to visit.

Rezolv shall not be liable for any loss or damage arising from your access to or use of third-party websites.

To the fullest extent permitted under applicable law, Rezolv shall not be liable for any loss or damage arising out of or in connection with your access to, use of, or inability to use the Website or any content made available on the Website.

Without limitation, Rezolv shall not be liable for:

• any indirect, incidental, consequential, special, or punitive damages;
• any loss of profits, revenue, business opportunities, data, goodwill, or reputation;
• any business interruption or downtime; or
• any loss or damage resulting from reliance on information contained on the Website.

Rezolv shall not be responsible for any loss or damage caused by:

• errors, inaccuracies, or omissions in Website content;
• interruption, suspension, or termination of access to the Website;
• technical failures, system outages, or security incidents affecting the Website; or
• access to or use of third-party websites or services linked from the Website.

Nothing in these Terms excludes or limits Rezolv's liability to the extent that such liability cannot be excluded or limited under applicable law.

You agree to indemnify, defend, and hold harmless Rezolv, its partners, affiliates, officers, directors, employees, and agents from and against any and all claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

• your access to or use of the Website;
• your breach of these Terms;
• your violation of any applicable law or regulation; or
• your infringement or misappropriation of any intellectual property rights or other rights of Rezolv or any third party.

This indemnity obligation applies regardless of whether the claim arises from direct use of the Website, misuse of inquiry or communication features, or any unauthorised or prohibited activity under these Terms.

Rezolv reserves the right, at its own expense, to assume the exclusive defence and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with Rezolv in asserting any available defences.

The Website is intended to provide general, publicly available information about Rezolv and its offerings. Nothing on the Website shall be deemed to constitute the disclosure of any confidential or proprietary information of Rezolv.

Access to or use of the Website does not grant you any right, licence, or access to Rezolv's confidential information, trade secrets, or non-public business, technical, or commercial information.

Any confidential information that Rezolv may disclose in the course of discussions, demonstrations, evaluations, or business engagements shall be disclosed only pursuant to a separate, written confidentiality or non-disclosure agreement executed between Rezolv and the relevant counterparty, and shall be governed exclusively by the terms of such agreement.

In the absence of an executed confidentiality or non-disclosure agreement, Rezolv does not undertake any obligation to treat communications received through the Website as confidential.

Rezolv reserves the right, at its sole discretion, to suspend, restrict, or terminate access to the Website, in whole or in part, where Rezolv reasonably believes that:

• these Terms have been violated;
• the Website is being used for unlawful, abusive, or unauthorised purposes; or
• such action is necessary to protect the security, integrity, or proper functioning of the Website or Rezolv's systems.

Rezolv may take such action without prior notice and without liability to you.

Nothing in this clause limits Rezolv's right to pursue any other remedies available under applicable law, including injunctive relief or damages, in relation to any misuse of the Website.

These Terms of Use shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

Subject to applicable law, the courts and competent authorities having jurisdiction at Bengaluru, Karnataka shall have exclusive jurisdiction over any disputes arising out of or in connection with these Terms of Use or the use of the Website.

Rezolv reserves the right to modify, update, or replace these Terms of Use at any time, at its sole discretion.

Any changes to these Terms will be effective upon being posted on the Website, unless a different effective date is expressly stated. Continued access to or use of the Website after such changes constitutes acceptance of the revised Terms.

If you have any questions, concerns, or notices relating to these Terms of Use or the Website, you may contact Rezolv at:

Rezolv will endeavour to respond to communications in a reasonable manner but is under no obligation to do so.