Our Support Solutions

Behind every flight lies a network of hotels, transport, invoices, and communications. Our Support Solutions work hand-in-hand with Our Technology platforms to bring these moving parts together seamlessly – delivering true end-to-end control, insights, and 24×7 support.

Hotel Sourcing &

Contracting

Transport

Integration

Unified

Invoicing

Real-Time

Communications

Executive

Dashboards

24x7

Helpline

Got A Unique Requirement?

Hotel Sourcing &
Contracting

Resolv provides turnkey hotel sourcing services that secure airline-approved properties optimized for crew and passenger safety, comfort, and aviation- specific needs. With actionable insights that track performance and costs, airlines can optimize sourcing strategies, strengthen partnerships, and drive sustainable profitability.

Hotel contracting services

Contract Compliance

& Oversight

Our legal and commercial experts negotiate transparent, compliant agreements that protect your business

Built-in Contingency

Coverage

Stay protected from overbookings or sudden hotel changes with pre-negotiated fallback options

Actionable

Real-Time Analytics

Track bookings, demand, and hotel performance through live dashboards and reports

Predictable, Market-

Beating Rates

Unlock competitive pricing through aggregated volume and data-driven rate negotiations

Transport Integration

Seamless journeys don't end at the airport or hotel. Rezolv integrates and manages ground transport for crew, passengers, and airline staff alike, across urban, remote, and high-density transit zones. From scheduled crew shuttles to last-minute disruption recovery and executive chauffeur services, every transfer is vetted, insured, and SLA-compliant.

Transport
Integration Partners

i'way
evera
Uber
RK Travels
Vetted & SLA Compliant Partners
Real Time Ride Monitoring & 24/7 Escalation Support
Fully Insured Transfers & Fallback Assurance
On Demand Luxury Chauffeur & Executive Transfer Services
Transparent Billing & Unified Invoices

Your Executive
Dashboard

A clear view of everything that matters.

Rezolv gives airlines a single command center for complete operational visibility: from crew layovers and disruptions to hotel performance, transport hours, costs, and compliance. Backed by SLA tracking, 99.9% uptime, and certified data security, our dashboards deliver insights you can trust, anytime.

Instant Insights
Performance Metrics
Customizable Views
Executive Dashboard Preview

Automated Billing &
Reconciliation

One Invoice. Total Clarity

From fragmented vendor bills to one smart, airline-aligned system, Rezolv gives you total visibility and control over your global accommodation spend.

Unified Billing

All room, transport and ancillary fees across worldwide appear on one consolidated invoice - eliminating fragmented billing and simplifying your payables.

Granular Line-item Detail

Separate charges by service type, location and date, giving you full visibility into crew layovers, on-duty travel and disruption-related spend.

State-Specific GST Compliance

Automatically generates compliant GST invoices for each Indian state where services are rendered - removing the headache of multi-jurisdictional tax filings.

Self-Auditing Automation

Integrated reconciliation engine matches invoices against live booking data, flagging discrepancies and preventing phantom charges before they reach your books.

Billing Mobile App
Customisable Views

Slice Data by route, station, crew category, or time period to align with internal cost centre tracking.

Request a Billing Demo

View a Sample Consolidated Invoice

Always On, Always
Connected

Experience seamless communication whenever you need it. With real-time support and a 24x7 helpline, we ensure you're always connected, informed, and never left waiting.

Real-Time Communications

Real-Time Communications

Keep crew and passengers informed through instant WhatsApp alerts, in-app updates, and staff chatbots, reducing confusion during delays and disruptions.

24x7 Helpline

24x7 Helpline

Dedicated Resolv operations experts provide round-the-clock monitoring and human support, ensuring no crew or passenger is left unmanaged.